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documents development. It is important for operational
documents to be consistent with each other, and consistent
with regulations, manufacturer requirements and Human
Factors principles. It is also necessary to ensure consistency
across departments as well as consistency in application.
Hence the emphasis on an integrated approach, based on the
notion of the operational documents as a complete system.
1.3 The guidelines in this Attachment address the major
aspects of an operator's flight safety documents system
development process, with the aim of ensuring compliance
with Section 1I, Chapter 1, 1.1.8. The guidelines are based not
only upon scientific research, but also upon current best
industry practices, with an emphasis on a high degxee of
operational relevance.
2. Organization
2.1 A flight safety documents system should be organized
according to criteria which ensure easy access to information
required for flight and ground operations contained in the
various operational documents comprising the system and
which facilitate management of the distribution and revision of
operational documents.
2.2 Information contained in a flight safety documents
system should be grouped according to the importance and use
of the information, as follows:
a) time critical information, e.g., information that can
jeopardize the safety of the operation if not immediately
available;
b) time sensitive information, e.g., information that can
affect the level of safety or dcIay the operation if not
available in a short time period;
c) frequently used information;
d) reference information, e.g., information that is required
for the operation but does not fall under b) or c) above;
and
e) information that can be grouped based on the phase of
operation in which it is used.
2.3 Time critical information should be placed early and
prominently in the flight safety documents system.
2.4 Time critical information, time sensitive information,
and frequently used information should be placed in cards and
quick-reference guides.
3. Validation
The flight safety documents system should be validated before
deployment, under realistic conditions. Validation should
involve the critical aspects of the information use, in order to
verify its effectiveness. Interactions among all groups that can
occur during operations should also be included in the
validation pmcess.
4. Design
4.1 A flight safety documeuts system should maintain
consistency in terminology and in the use of standard terms for
common items and actions.
4.2 Operational documents should include a glossary of
terms, acronyms and their standard definition, updated on a
regular basis to cnsure access to the most recent terminology.
All significant terms, acronyms and abbreviations included in
the flight documents system should be defined.
4.3 A flight safety documents system should ensure
standardization across document types, including writing style,
terminology, use of graphics and symbols, and formatting
across documents. This includes a consistent location of
specific types of information, consistent use of units of
measurement and consistent use of codes.
ANNEX 6 - PART 111 ATT G-1
Annex 6 - Operation of Aircmfi Part IZI
4.4 A flight safety documents system should include a
master index to locate, in a timely manner, information
included in more than one operational document.
Note.- The master index must be placed in the front ofeach
document and consist of no more than three levels of indexing.
Pages containing abnormal and emergency information must
bc tabbed for direct access.
4.5 A flight safety document7 system should comply with
the requirements of the operator's quality system, if applicable.
5. Deployment
Operators should monitor deployment of the flight safety
documents system, to ensure appropriate and realistic use of
the documents, based on the characteristics of the operational
environment and in a way which is both operationally relevant
and beneficial to operational personuel. This monitoring
should include a formal fecdback system for obtaining input
from operational personnel.
6. Amendment
6.1 Operators should develop an information gathering.
review, distribution and revision conk01 system to process
information and data obtained from all sources relevant to the
type of operation conducted, including, but not limited to, the
State of the C)perator, State of design, State of Registry,
manufacturers and equipment vendors.
Nore.- . Manufacturers pmvide information for ihe
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