National Runway Safety Plan 2009-2011(30)

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The FAA Academy is nearly finished with an update to NATPRO. The newer version of NATPRO is more modern looking but the games are the same. It will be supported by a larger server and a help desk will be created. On August 24, 2008, the old server will be shut down so data can be downloaded into the new server. All facilities will be downloaded, including towers.  The new server will be on-line August 29, 2008. An improvement to the newer version, there is not a prerequisite to complete NATPRO 1 before starting NATPRO 2. NATPRO 2 targets readback/hearback.
A Computer Based Instruction (CBI) module accompanies this newer version. The CBI replaces the need for cadre instructors. The CBI will be about 45 minutes long and will include movies similar to those from previous NATPRO seminars. Once the CBI is completed a student can begin NATPRO.
The Office of Safety is conducting a series of one-day workshops on Crew Resource Management (CRM). CRM teaches the principles and methods for improving teamwork, improving individual performance and incorporating threat and error management in daily operations. The threat and error management section (the cornerstone of CRM) focuses on identifying and reducing error vulnerabilities and applying countermeasures to those that remain.
These workshops are ATC-specific, operationally-oriented and relevant to the daily operations and culture of each facility. The Office of Safety compiles the ideas recorded in the workshops into a feedback document and delivers this to each facility. The Safety Office then offers on-site facilitation for follow-up action planning to address the issues identified in the workshops and to integrate CRM into the daily operations and safety culture of the facility.

CRM Accomplishments

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21 Terminal Operational Evolution Partnership (OEP) facilities have completed CRM training

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11 en route facilities have already trained 10 percent or more of controllers

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Follow-up action planning has been conducted at six terminal facilities

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A CRM Basics DVD was distributed to all terminal and en route facilities in July 2008

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CRM articles were published in the FAA Managers Association Journal and the Air Traffic Bulletin; and an additional CRM article is scheduled for distribution by late summer of 2008

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Periodic CRM newsletters are published to maintain the focus on human factors throughout the field

 

Plans for FY 2009 and Beyond

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Remaining 14 OEP facilities are planned to receive CRM training in FY 2009

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Quarterly CRM refresher training that provides audiovisual replays of accidents and major operational errors, with guidelines for local discussions, will be delivered in FY 2009

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Resident CRM facilitators will be established in all en route centers, consolidated TRACONS, the Systems Command Center, and towers at the 35 OEP airports by September 2010
　
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