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quality throughout the system and produces the
benefits of centralised operations, which ensure coordinated
and consistent activities delivered in a timely
manner. This pan-European perspective will remain
essential for optimising the overall use of the network,
particularly as traffic growth in Europe will continue at
different rates throughout the continent.
In 2007, the CFMU experienced significant growth in
customer access to its systems, with approximately
25% more clients connecting to one of the services.
Accordingly, accesses grew from 1,300 in 2006 to
2,100 in 2007. End-user queries rose almost 30% from
68 million in 2006 to 96 million in 2007. In addition, a
10% increase was recorded in the number of flight plan
messages handled internally, from 17 million in 2006 to
19 million for 2007.
New CFMU operations room
The Agency opened a new operations room in July
2007 to streamline its services. This single operational
organisation helps to optimise the performance of all
aspects of air traffic flow and capacity management
(ATFCM) service delivery and allows further synergies
between flight planning, flow and capacity management,
airspace data and airspace management
operations. It also makes better use of staff skills
across various disciplines, establishes synergies and
enhances decision-making. The Agency is confident
that it will result in much improved accountability and
increase efficiency by avoiding duplication of tasks and
functions.
Efficiencies in the European AIS Database (EAD)
tender process
Further cost-control measures were implemented
during 2007 with the conclusion of the tendering process
for renewal of the EAD IT services contract. The
44
Efficiency (cont’d)
separation of the new data operations provider (DOP)
and IT contracts has already led to significant efficiency
improvements with, for example, the implementation
of the new IT centre in Vienna. The tendering process
with regard to the DOP and training services will be
concluded in 2008.
The application to certify the EAD service in line with
the Single European Sky (SES) common requirements
was submitted at the end of 2007. This certification will
bring the EAD into compliance with the SES common
requirements, increasing interoperability and underlining
its importance as a cornerstone of the European
AIS community. In May 2007, the EAD was upgraded
to release 4 standard, bringing it up to AIXM 4.5
specification.
Ensuring the efficient collection
of route charges
EUROCONTROL collects route charges on behalf of
its Member States through its Central Route Charges
Office (CRCO), providing an efficient cost-recovery
system to fund the European air traffic management
(ATM) system, representing some 80% of air navigation
service providers’ revenue.
In addition to its core task, namely the establishment,
billing, collection and subsequent disbursement of
en-route charges to Member States, the CRCO offers
additional services such as the billing and collection
of terminal charges. Non-EUROCONTROL States can
also take advantage of the CRCO’s expertise in billing
and collection of air navigation charges on the basis of
separate bilateral agreements.
In 2007, 34 States participated in the EUROCONTROL
route charges system, including Serbia
and Montenegro, both of which joined on 1 July 2007.
Lithuania and Poland were integrated on 1 January
2008. This leaves only two EUROCONTROL Member
States, Armenia and Ukraine, to be integrated into the
route charges system.
Multilateral system
Flight messages processed and distances
flown
Over 9.87 million flight messages (IFR flights only)
were processed in 2007, representing an increase of
5.7% over 2006. The number of kilometres recorded
in the airspace of the member States for the calculation
of route charges in 2007 was 8.55 billion kilometres,
an increase of 7.2% over 2006.
Amounts billed
The CRCO billed a total of €6.24 billion in respect of
route charges for flights operated between January
and December 2007 in the airspace of the participating
States, an increase of 8.8% over 2006.
Highest recovery rate
The medium-term recovery rate for 2006 (or recovery
rate after one year measured on 31 December 2007)
was 99.76%, an increase on the previous year’s
99.71%. This is the highest rate of recovery achieved
over one year in the history of the route charges system.
The recovery rate at due date, however, went
down slightly from 89.03% to 88.58% in 2007.
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