Joint Operational Evaluation Board Airbus A380-800 Report of the A380-800 Cabin Crew Subgroup(24)

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Aft stairs handling
The cabin crew member seated at door M5L and the cabin crew member seated at door U3R are responsible for the aft stairs. Before leaving the aircraft they must visually check if stairs are empty (double check)
Forward stairs handling
The cabin crew member seated on the main deck by door M1R inboard (M1S CC) is responsible for the main deck forward cabin and forward stairs. The primary task is to handle the passenger management and the forward stairs.
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The cabin crew member must immediately move into the M1 cross-aisle in order to direct the passenger flow and to coordinate the evacuation with the other cabin crew member as situation dictates.

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The cabin crew member checks if her/his assigned area is clear and leaves the aircraft through the nearest, available usable exit.

The cabin crew member seated on the upper deck at the forward stairs (US CC) is responsible for the forward upper deck area and the forward stairs. The primary task is to handle the passenger management and the forward stairs. 
–  The cabin crew member guards the top of the stairs and directs the passengers to the upper deck exits, which are located behind them. When the forward area is clear, the cabin crew member coordinates evacuation with the other cabin crew members of the forward/mid cabin section. When the area is clear leave through the nearest, available exit.
A380-800 Crowd Control
During this session the cabin crew received information on crowd control techniques. Training on how to be loud, clear and assertive in their commands, on how to do things simultaneously and how to increase the speed of actions. Also attention was given to the stair management and the importance of knowing the cabin layout and configuration and what can be seen and heard when standing in their assist space.
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Actions and commands when a door is operative

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Actions and commands when a door is blocked

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Actions and commands at the M3 over wing exits

 A380-800 Aircraft visit
An aircraft visit was conducted to familiarise the cabin crew with the aircraft layout, the location of the monuments and the cabin crew stations.
Joint Operational Evaluation Board – Airbus A380-800
Report of the A380-800 Cabin Crew Subgroup
Issue One

DAY Objective + Duration Location & Method Training Media  JAR-OPS Ref 
DAY 1 
Welcome Aircraft Presentation - Type of Aircraft   - Dimensions   - Cabin Doors Location - Sill Height Review & Questions  To familiarise the cabin crew with the general overview of the A380 aircraft. Review and Questions are done with the entire group.  Classroom Led and Observed by an Airbus Cabin Crew Instructor  CAT Handout: Power Point Slides 
Cabin Presentation   - Main & Upper Deck Layout -Crew Station Location - Galley Location -Bulkhead/Monument Location   - Lavatories Location   - Stairs Location   - Passenger Seats -Stowage Compartments -Location of Emer Equipment Review & Questions Mock-up Visit   - View of Slides Deployed   - View of Interior of Mock-up  To familiarise the cabin crew with the  configuration layout A general overview of the entire layout and configuration of the cabin will be  given so that the trainee will get a first impression of their aircraft.Review and Questions are done with the entire group To familiarise the cabin crew with the  mock-up used for practical training  Classroom Led and Observed by an Airbus Cabin Crew Instructor CEET Led and Observed by an  Airbus Cabin Crew Instructor  CAT Documentation: CCOM Virtual Aircraft
　
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