“We save lives,” CAN founder Jay Weinberg says quietly, with some measure of pride. Jo Anne Grenier certainly thinks so. And lest you think CAN’s angels are anything but mission driven, Jo Anne’s flight home to Detroit three days later was courtesy of General Motors. Good Samaritans, it’s nice to know, can be found anywhere.
■ The humanitarian and charitable use of business aircraft is surprisingly common and, by design, largely unpublicized.
It includes:
—rescue and restoration efforts (i.e., shipping food, medicine, clothing) following natural disasters affecting company facilities or personnel
—transportation of employees or customers or their families because of a medical condition, accident or death
—community service, such as flights for local
chambers of commerce
—emergency organ, blood and serum transfers
—volunteer transportation for Red Cross
representatives and National Guard units
—animal or embryo transport (such as eagle eggs)
—relief efforts in areas of civil strife
—providing transportation to those affiliated
with the company who are indigent
—flying one of the teams in the Little League
World Series
■ The following all offer free flights for good causes: Corporate Angel Network – (914) 328-1313 Make a Wish Foundation – (800) 722-WISH Miracle Flights for Kids – (702) 261-0494
Customer Visits
TheVoiceof theCustomer
To make the machines that make hot dogs and sausages – machines that run morning, noon and night for years at a clip – you have to visit your customers and learn from them, on their turf.
In Des Moines, they make the machines and the chief designer of many of the a few hours. Today’s customer visit that make hot dogs. Townsend company’s machines. took half the day. Engineering makes industrial strength Today, Hamblin and a team of engi-“We visit customers quite often. food processors. David Hamblin neers are headed out from Des Moines We need to see our machinery at work (below, second from left), a pleasant to Mississippi to check on a newly in their plant. That can take two or gentleman with an English accent, installed model. A checkup, Hamblin three days if we’re working on the is Townsend’s director of engineering reports, can be an all day affair or just machine, adjusting and so on. Often it’s just two or three hours, spending time with the machinery, making adjustments or minor changes to it, service as well as observations, or adding improvements. We’ll also visit our suppliers to watch the other end of the chain,” he says.
“Our customers usually are appre-ciative that we’ve come. We’ll see the plant manager and spend time with the maintenance manager. They want to talk. They very often will come back to me with their ideas. Some of the things are not always practical but some of them are,” he adds. 中国航空网 www.aero.cn 航空翻译 www.aviation.cn 本文链接地址：Business Aircraft Utilization Strategies 公务机使用策略(14)
