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parts manuals are available on the MDHI website (www.mdhelicopters.com) free of charge.
PRODUCT SUPPORT PLAN
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Direct Operating Cost:
The operating cost of MD Helicopters, Inc. are planned to be the lowest in their classes. The
plan is to keep the parts costs down, maximize the reliability of the helicopter systems, and
minimize maintenance hours. This is accomplished by “benchmarking” all of these areas
against the existing fleet of MD 500® helicopters, already one of the most reliable turbine
helicopter lines in the world. Every part, system and maintenance procedure has undergone
scrutiny before being incorporated on new production aircraft.
Spare Parts:
MD Helicopters, Inc. recognizes the importance of timely deliveries of spare parts to our
customers. A thorough review of spare parts utilization has been conducted with the intent to
significantly improve turnaround time of AOG spares. Additionally, MDHI will increase activities
in using customer advanced spares requirement notification to eliminate known spare part
requirements. MD Support Center has been established in Europe, where a significant
inventory of spare parts, exchange components and tools are maintained.
TRAINING
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18.0 TRAINING
The MD Helicopters, Inc. Commercial
Training Center offers cost-effective factory
designed training courses for MD 500 series
pilots and maintenance crews. This training,
given by senior instructors with extensive
experience in our products, provides
customers/students with the detailed
knowledge of MDHI products that will
increase safety, reduce insurance costs and
result in more efficient operation of the
aircraft. Training is customarily conducted at
the MDHI facility in Mesa, but offsite training
at the customer’s facility can also be
arranged. Training in customer aircraft can
also be arranged.
Pilot Training:
The transition flight training course is designed to familiarize a rated helicopter pilot with the
operation of the MD 500 series helicopter. This five-day course introduces the student to all the
associated company publications as well as detailed explanations of all aircraft systems and
daily/preflight inspection procedures. The ground school, including the exam and exam review,
requires 16 to 20 hours to complete. The student will be expected to pass an exam
demonstrating basic knowledge of the aircraft. The flight training syllabus includes five hours of
instructor time and is broken down into four flight lessons:
Normal Operations (pattern and hover work)
Normal Operations and emergency procedures
Heavy Weight Performance
Emergency Procedures (auto rotations)
Recurrent pilot training consists of a two-day refresher course for any pilot who has
previously attended the transition flight training course. Ground school includes a closed-book
exam, review of AD’s and notices, and a daily/preflight inspection review. A BFR (biennial flight
review) can also be given in conjunction with this course and includes review of FAR Part 91
and an open book exam. Flight training consists of three hours of intensive emergency
procedures review.
TRAINING
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Maintenance Training:
The Airframe Maintenance Course is designed to familiarize a licensed A & P mechanic
with the maintenance and inspection of all major systems on the aircraft. This 2-week course
will require the student to learn and demonstrate the skill and knowledge required to safely
perform selected maintenance tasks on the MD 500 series. The 1-week course is available to
selected students with prior knowledge of MD products (the 500 series air- craft). The 80-hour
syllabus is comprised of the following sections:
Intro to helicopter design Airframe
Landing gear Drive system
Fan assembly Anti-torque
Rotor assembly, controls and rigging Track and balance
Lubrication/fuel Powerplant
Engine controls Electrical systems
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MD500 Series TechDescription Feb09(22)
